Gift Voucher FAQ’s

Purchasing Gift Vouchers
|
Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased, you or your loved ones will receive the Gift Voucher from us. We send the gift vouchers via courier service directly to the "Receiver". Kindly allow 2 weeks for the Gift Voucher to reach the "Receiver". If you need the Gift Voucher any sooner, please contact us at david@mysingaporetailor.com and we shall try our best to have the Gift Voucher sent to you as soon as possible, as per your request.
|
Sending Gift Vouchers to Someone
|
To send a Gift Voucher to someone, you will need to click on the "BUY GIFT VOUCHER" icon, just above "ORDER NOW". Select on the value of the Gift Voucher you wish to buy and continue shopping or proceed to "CHECK OUT". Tick on the "As a Gift Voucher" and provide the"Receiver’s" information. The Gift Voucher you purchased will be sent to the "Receiver". You and the "Receiver" will both receive an email from us confirming the purchase of the Gift Voucher.
|
Buying with Gift Vouchers Online
|
At "Check Out", enter the Voucher Code. The order amount will off-set from your Gift Voucher Account amount. The balance amount on your Gift Voucher account may be used to purchase other items from our online store within the validity period. Please note that you will still have to select another payment method if there are insufficient funds in your Gift Voucher Account to cover the cost of your purchases.
|
Buying with Gift Vouchers at Our Stores
|
The Gift Voucher may be used to purchase any product from our stores in Singapore. Please view the Contact Us page for location and contact details. Simply produce the Gift Voucher to any of our store assitants and start shopping.
|
Gift Vouchers Terms and Conditions
|
For security reasons, the Gift Voucher can only be used by the "Receiver" whose name appears on the Gift Voucher issued. The Gift Voucher is non-transferable, cannot be exchanged for cash and cannot be cancelled. After the validity period of the Gift Voucher is over, the balance value of the Gift Voucher is zero United States Dollars unless the validity of the Gift Voucher has been extented, in writing, from us. For extension of the validity of the Gift Voucher, please email to: david@mysingaporetailor.com.
|
When problems occur
|
For any queries regarding the Gift Voucher System, please contact the store by email to: david@mysingaporetailor.com. Please make sure you give as much information as possible in the email for us to expedite in correcting the problem occurred.
|
|